Due to volume, we kindly ask that customers make sure the shipping address is correct prior to confirming the order. If your order has not yet shipped, we may be able to adjust the shipping address.
Please reach out to support@superga-usa.zendesk.com with your order number and correct address immediately. We will try our best to accommodate your request if your order has not yet shipped, but we cannot guarantee it. If your order has already shipped, we cannot change the address.
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Need additional help? Get in touch!
Our customer service department can be reached Monday through Friday, 9 am - 5 pm PT. Please email us at info@superga-usa.com for the quickest response. You may also leave us a voicemail at 1 (855) 953-2779. Our agents are unavailable for live chat but will respond to voicemails within 1-2 business days.
If you're reaching out to us about an order you've placed, please include the order number found in your order confirmation email from Superga USA and the email address used to place your order.
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Need to start a return or exchange?
Visit our return portal at https://superga-us.happyreturns.com. You'll need your order id from your Superga USA order email confirmation and your zip code handy. Have questions? View our help center for information on our return policy.